Product Infomation

Every Ebematsu Product Is Crafted From Natural Wood, Making Each Item Unique. Every Product Has Slightly Different Sizes And Shapes, Creating A One-Of-A-Kind Look And Feel. Proper Care And Maintenance Are Key Factors For Extending The Life Of Your Ebematsu Product. After Each Use, Be Sure To Wash And Dry It Thoroughly. Ebematsu Co., Ltd (Ebm) Is A General Trading Company Specializing In High Quality Kitchen Tools, From Pots And Pans To Fancy Hotel Cutlery, Such As Glasses, Dishes And Spoons. We Strive To Provide Products That Will Enrich The Happy Moments Of Your Guests. Our Commitment To Quality Ensures That Every Product Is Crafted From Natural Wood, Giving Each Item Its Own Unique Shape And Size. With Proper Care And Maintenance, You Can Extend The Life Of Your Ebematsu Product And Enjoy It For Years To Come!

About Japan With Love

Japan With Love was established in December 2020 with great experiences and understanding of Japanese products. We provide a wide range of cosmetics, supplements, foods, kitchenware, and more. They are manufactured & shipped directly from Japan with a 100% authentic guarantee.

FAQs

Please read our FAQs page to find out more.

Are your products authentic?

Yes, all our items are 100% authentic and shipped directly from Japan. We work only with official partners and trusted suppliers.

Do you offer free shipping?

We occasionally offer shipping discounts. Check current rates at checkout and subscribe here for updates on promotions, tips, and more. For all shipping-related details, please visit our Shipping Policy page.

What is Shipping Protection and why should I choose it?

Shipping Protection is an optional add-on that covers loss, theft, or damage during transit. For peace of mind, we highly recommend selecting it at checkout, especially for international orders.

Do I have to pay customs duties or import taxes?

Yes. Import fees are the responsibility of the customer and vary by country. Please check your local regulations before ordering.

Can I return or exchange an item?

Yes, we offer a 60-day return window for items that arrive damaged, defective, or incorrect. Read more about our Return Policy.

Do I need an account to place an order?

No, you can check out as a guest. But creating an account allows for faster checkout, order tracking, and managing your preferences.

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