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Import duties, taxes, and charges are customer's duty. Details here.
Ship directly from Japan
60-day return window
Product Infomation
About Japan With Love
Japan With Love was established in December 2020 with great experiences and understanding of Japanese products. We provide a wide range of cosmetics, supplements, foods, kitchenware, and more. They are manufactured & shipped directly from Japan with a 100% authentic guarantee.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Support
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FAQ’s
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Contact Us
Use this text to answer questions in as much detail as possible for your customers.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
FAQs
Please read our FAQs page to find out more.
Are your products authentic?
Yes, all our items are 100% authentic and shipped directly from Japan. We work only with official partners and trusted suppliers.
Do you offer free shipping?
We occasionally offer shipping discounts. Check current rates at checkout and subscribe here for updates on promotions, tips, and more. For all shipping-related details, please visit our Shipping Policy page.
What is Shipping Protection and why should I choose it?
Shipping Protection is an optional add-on that covers loss, theft, or damage during transit. For peace of mind, we highly recommend selecting it at checkout, especially for international orders.
Do I have to pay customs duties or import taxes?
Yes. Import fees are the responsibility of the customer and vary by country. Please check your local regulations before ordering.
Can I return or exchange an item?
Yes, we offer a 60-day return window for items that arrive damaged, defective, or incorrect. Read more about our Return Policy.
Do I need an account to place an order?
No, you can check out as a guest. But creating an account allows for faster checkout, order tracking, and managing your preferences.