I cannot give an experience with the item when I never received it. Upon tracking, the item is still in Japan after all this time. Another item I purchased from Japan has beenreceived for weeks now. So, terrible service and I want my money back.
We sincerely apologize for the complicated customs procedures you are experiencing. We understand how frustrating this can be.
Please rest assured that we have already provided you with the necessary guidance, and we will continue to support you by supplying any required documents to ensure a smooth customs clearance process. We are here to assist you every step of the way.