Product Infomation

Gift cards provide a flexible way for your family and friends to pick out their presents. All you need to do is buy a gift card and share the code with them.

Instruction: Upon purchase, our system instantly dispatches a code to your email (the one used during the purchase). This code is versatile; use it for your shopping or pass it on as a gift to someone special. 

Please copy the code in your email and paste it in "Discount code or Gift card" box at checkout to apply the balance.


Please take a look at our gift card policy before buying a gift card:

1. Combining Gift Cards and Discount Codes: You have the option to apply discount codes in addition to using a gift card for your purchases. As an instance, take advantage of the Women's Day promotion by applying the "SHECAN" discount code to get $3 off, which you can use along with your gift card.

2. Gift Card Validity: There's no expiration date on gift cards. Should you cancel an order that was paid for with a gift card, the used balance will be credited back to the card.

3. Single-Use: Be mindful that gift cards are for single use only. Making a purchase for a smaller amount than the gift card's value results in the forfeiture of any leftover balance.

4. Non-Exchangeable: The purchase of a gift card is final, meaning it cannot be exchanged back into cash for any reason.

About Japan With Love

Japan With Love was established in December 2020 with great experiences and understanding of Japanese products. We provide a wide range of cosmetics, supplements, foods, kitchenware, and more. They are manufactured & shipped directly from Japan with a 100% authentic guarantee.

FAQs

Please read our FAQs page to find out more.

Are your products authentic?

Yes, all our items are 100% authentic and shipped directly from Japan. We work only with official partners and trusted suppliers.

Do you offer free shipping?

We occasionally offer shipping discounts. Check current rates at checkout and subscribe here for updates on promotions, tips, and more. For all shipping-related details, please visit our Shipping Policy page.

What is Shipping Protection and why should I choose it?

Shipping Protection is an optional add-on that covers loss, theft, or damage during transit. For peace of mind, we highly recommend selecting it at checkout, especially for international orders.

Do I have to pay customs duties or import taxes?

Yes. Import fees are the responsibility of the customer and vary by country. Please check your local regulations before ordering.

Can I return or exchange an item?

Yes, we offer a 60-day return window for items that arrive damaged, defective, or incorrect. Read more about our Return Policy.

Do I need an account to place an order?

No, you can check out as a guest. But creating an account allows for faster checkout, order tracking, and managing your preferences.

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