Product Infomation

This Two-Tier Oval Bento Box Is A Japanese Traditional Craftwork, Handmade Individually By Professionals With Akita Sugi, The Japanese Representative Wood. Each Bento Box Is Unique, With Its Own Texture And Shape That May Vary From The Product Image. For Proper Use And Care, Please Follow These Steps: - Before First Use, Place The Bento Box In Warm Water A Few Times And Dry In A Well-Ventilated Place To Prevent Mold And Bad Smells. - After Use, Clean With A Sponge And Neutral Detergent, And Rinse In Hot Or Cold Water. Then, Drain And Dry Thoroughly. - Avoid Using Cleanser, Bleacher Or Scourer. - Gas Stoves, Microwave Ovens, Ovens, And Dishwashers Are Not Compatible With This Bento Box. - Do Not Leave It Soaking In Water For An Extended Period Of Time. - Keep Away From Direct Sunlight Or Fire To Prevent Deformation Or Discoloration. - Handle Gently To Avoid Damaging The Paint Film On The Surface Which Might Cause Staining Or Pigmentation. Odate Kougeisha, Founded In 1959, Specializes In Magewappa Craftsmanship And Has 26 Professionals Including 5 Certificated Traditional Craftsmen. They Produce A Wide Range Of Magewappa Items, Including Both Classic And Modern Designs Tailored To Customers’ Needs And Lifestyles.

About Japan With Love

Japan With Love was established in December 2020 with great experiences and understanding of Japanese products. We provide a wide range of cosmetics, supplements, foods, kitchenware, and more. They are manufactured & shipped directly from Japan with a 100% authentic guarantee.

FAQs

Please read our FAQs page to find out more.

Are your products authentic?

Yes, all our items are 100% authentic and shipped directly from Japan. We work only with official partners and trusted suppliers.

Do you offer free shipping?

We occasionally offer shipping discounts. Check current rates at checkout and subscribe here for updates on promotions, tips, and more. For all shipping-related details, please visit our Shipping Policy page.

What is Shipping Protection and why should I choose it?

Shipping Protection is an optional add-on that covers loss, theft, or damage during transit. For peace of mind, we highly recommend selecting it at checkout, especially for international orders.

Do I have to pay customs duties or import taxes?

Yes. Import fees are the responsibility of the customer and vary by country. Please check your local regulations before ordering.

Can I return or exchange an item?

Yes, we offer a 60-day return window for items that arrive damaged, defective, or incorrect. Read more about our Return Policy.

Do I need an account to place an order?

No, you can check out as a guest. But creating an account allows for faster checkout, order tracking, and managing your preferences.

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