2023 End-of-Year Update: Status of Your Orders Amid High Demand

As it is the end of year 2023, we understand you're eagerly anticipating your Japan With Love orders. And we're equally excited to share a big update with you! Amidst the anticipation, we have important information to share regarding our operations.

1. Gratitude for Your Love

As the year 2023 draws to a close, the Japan With Love family extends its heartfelt gratitude to our global community. Your unwavering support for our collection of Japanese beauty, skincare, haircare, cosmetics, and body care has been nothing short of incredible. The overwhelming love you've shown during this vibrant season has left us humbled and filled with gratitude.

Your enthusiasm for authentic Japanese beauty essentials has inundated us with orders, and we're thrilled to witness the passion for these treasures spreading worldwide.

2. New Year Holiday Closure and Shipping Delays

As the festive season arrives, we are excited to celebrate the New Year with our families and friends. We would like to inform you that our office will be closed from December 29th to January 4th. During this period, we take the time to recharge and prepare for an even more productive year ahead.

Please note that while our online store will remain open for orders, there will be a delay in shipping. Any orders placed after December 24th will be shipped after January 4th. We appreciate your understanding and patience during this time.

Our customer support team will still be available via email, but please expect a slightly longer response time due to the holidays.

As we wrap up this year, we're grateful for your continued support and look forward to serving you in the upcoming year. Wishing you a joyful and prosperous New Year!

3. Apology for Delays and Commitment to Quality

We understand the excitement of receiving your orders and sincerely apologize for any delays you might experience. Due to unprecedented demand, our usual processing time of 5-7 days might be extended by an additional 10-14 days. Your patience during this period is invaluable as we meticulously work to ensure that each product, from skincare to cosmetics, reaches you with utmost care and authenticity.

Amidst this bustling time, your understanding means the world to us. Your trust fuels our dedication to providing you with the finest Japanese beauty and self-care items.

4. Support and Assistance for Our Global Community

Please note, as a result of the increased volume of orders, tracking information updates might experience a slight delay. However, our dedicated support team is available 24/7 to address any questions or concerns you may have regarding your shipments. Your satisfaction is our priority, and we're here to ensure a smooth and delightful experience for you.

To our cherished global community of beauty enthusiasts, your continued support and presence in Japan With Love family means everything to us. Your love for authentic Japanese beauty and self-care products inspires us to strive for excellence in every aspect.

Thank you for being a part of Japan With Love's journey to bring the essence of Japan's beauty to the world. Please await your order and stay updated about our exciting activities in 2024.